Frequently Asked Questions

Please note that all charges are based on usage. If you've noticed an increase in your usage, we kindly request that you check for any running toilets. It's worth mentioning that a running toilet can significantly inflate your water bill, sometimes resulting in an increase of $300 or more for the month. Additionally, please inspect your property for any leaks in wet areas or underneath the home, as they can contribute to increased usage.

Consider the season or any guests you may have had during the billing period. Typically, during the school year or weekdays, there may be fewer people at home, resulting in lower water usage. However, during the summer, holidays, or weekends, you might have more people using water, which can lead to higher consumption during those time periods. It's important to take these factors into account when assessing your water usage.

Furthermore, if you have recently switched to remote work, it's possible that your water usage has increased due to being at home more frequently. Please consider this as a potential factor in your usage patterns.

Lastly, if your previous month(s) were estimated readings and an actual meter reading has been conducted, your bill may have been adjusted accordingly. Depending on whether the estimate was higher or lower than the actual usage, the adjustment could result in a higher or lower bill.

We appreciate your attention to these factors and encourage you to investigate any possible sources of increased water usage. If you have any further questions or concerns, please don't hesitate to reach out to us. We are here to assist you.

During the first full heating and cooling season, it is common for homes to experience settlement cracks. Subsequently, homeowners may need to consider releveling their homes every few years. This process involves engaging a company to inspect the foundation beneath the home, assess its levelness, and determine if any areas require shimming due to shifting.

Increases are based on a variety of components. Such as, market conditions, property maintenance and improvements, and rising expenses.

Market conditions influence the site rent increases. Prices can change based on factors such as supply and demand, local economic trends, and inflation. The decision to increase site rent is not arbitrary but reflects the current market conditions.

Property maintenance and improvement projects are undertaken to enhance the living conditions of residence and maintain the property value. Increased rents support the cost of these improvements.

One of the primary factors influencing rent increases is inflation. Inflation refers to the general increase in prices of goods and services over time, resulting in the erosion of purchasing power. It affects various aspects of the economy, including the cost of living and operating expenses for property owners.

Here are a few key points to help you understand how inflation impacts rent:
Operating Expenses: As inflation occurs, the costs associated with maintaining and operating rental properties tend to rise. Expenses such as property taxes, insurance premiums, utility bills, maintenance and repair costs, and even wages for property staff may increase. These rising expenses can create financial pressure on property owners, leading them to adjust rental prices to cover these additional costs effectively.

Property Value and Taxes: Inflation can also influence the value of properties over time. As property values increase, property taxes may also rise accordingly. Property owners might need to adjust rent prices to compensate for the higher taxes they have to pay.

Market Demand: Inflation can impact the supply and demand dynamics in the rental market. If the demand for rental properties is high and the supply is limited, property owners may increase rents to reflect the market conditions and the increased cost of providing housing.

It's important to note that rent increases due to inflation are typically aimed at ensuring the long-term sustainability and viability of the rental property. Property owners rely on rental income to cover expenses, make necessary improvements, and maintain the quality of the property for tenants.

We understand that rent increases can pose challenges for tenants, and we strive to strike a balance between maintaining affordability and addressing the financial realities faced by property owners. We continuously evaluate the local rental market, inflation rates, and operational expenses to make informed decisions about rent adjustments.

The property manager is responsible for trimming trees it deems a safety hazard. The resident is responsible for any trees that are not considered a safety hazard but must receive approval from their community for any removal requested. The resident is also responsible for maintaining any landscaping they may have planted, including trees and shrubs.

There is typically a 1 year warranty.

The process of an eviction notice can vary depending on the jurisdiction, but here is a general outline of the typical steps involved:
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Notice to Vacate: The landlord initiates the eviction process by serving the tenant with a written notice to vacate the property. The notice period can vary depending on local laws and the reason for eviction. It typically ranges from 3 to 30 days.
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Response from Tenant: Upon receiving the notice, the tenant has the opportunity to respond. They may choose to comply with the notice and vacate the premises, or they can contest the eviction by providing a valid defense or addressing any issues mentioned in the notice. If able to remedy the reason, then a timeframe is given before filed with court. If the tenant fails to comply or contest the eviction within the specified period, the landlord can file a lawsuit, often called an unlawful detainer or eviction lawsuit, with the appropriate court.

Court Hearing: The court will schedule a hearing where both the landlord and tenant present their cases. The tenant has the opportunity to defend against the eviction, citing any applicable laws, lease violations, or extenuating circumstances. The judge will evaluate the evidence and make a decision.

Judgment and Possession Order: If the court rules in favor of the landlord, a judgment will be issued, specifying the amount of money owed (if applicable) and ordering the tenant to vacate the property. The court may also issue a possession order, granting the landlord the legal right to take back the property.

Eviction by Law Enforcement: If the tenant does not comply with the judgment and possession order, the landlord can request assistance from law enforcement to remove the tenant from the property. The process is carried out by the sheriff's office or other designated officials, who coordinate the physical eviction.

It's important to note that the specific steps and timelines can vary depending on local laws and regulations. It is advisable for both landlords and tenants to consult with legal professionals or local housing authorities to ensure they follow the appropriate procedures in their jurisdiction.

If you are the owner, the following situations are considered emergencies:
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Major water or sewer leak on-site, requiring immediate attention. This refers to significant leaks that can cause property damage or pose a risk to the site. Please note that water leaks not caused by freezing are included in this category.
Complete absence of water in the entire home, not caused by freezing. If there is no water flow throughout the residence, it is considered an emergency situation.
For residents in properties owned by MCM, the following circumstances are considered emergencies:
Lack of heating in the home between the months of October and April. This is crucial, particularly during colder months, to ensure the safety and well-being of the residents.
No water available in the home, major leaks occurring inside or outside the residence, or electrical outages not caused by nonpayment or a community-wide power outage. These issues, specific to the home itself, require immediate attention and resolution.
If a resident detects the smell of gas, it is vital to contact the appropriate gas provider, such as Consumers, immediately, and also inform the community to ensure swift action and safety measures.
Furthermore, if a resident is locked out of their home, this is considered an emergency situation, and appropriate assistance should be provided by the community.
In all of these emergency scenarios, prompt action is essential to address the issues effectively and mitigate any potential risks or damages. Please report these emergencies to the relevant authorities or community management for prompt resolution.
If you are experiencing an after-hours emergency, please call us at (248) 993-0300. If you require other service issues, please contact us at (561) 468-7400 or email us at Residentcare@mcmhomes.us

The process begins with a resale inspection, which identifies any necessary repairs to the exterior of the home or site. These repairs must be completed before the sale can commence. Additionally, the buyer needs to obtain approval from the community prior to the sale. If the buyer intends to remove the home, they must provide a transport license and Certificate of Insurance (COI) from the company responsible for the removal.
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It's important to note that the lease accounts for the first right of refusal. If the resident intends to remove their home from the community, a 30-day notice of intent to remove the home is required. Within 7 days of receiving the notice, we will appraise the home and make an offer if we are interested in keeping it. The resident remains responsible for site rent until there is a new owner of record or until the home is removed from the site.

You will contact your home manufacturer directly.

Each household is permitted to have a maximum of two domesticated pets that are registered. However, specific dog breeds such as Pit Bulls, Bull Mastiffs, Dobermans, Rottweilers, Akitas, and German Shepherds are classified as "aggressive breeds" and are not allowed to reside in the community.

(Lease wording page 1) The resident acknowledges and agrees that this Lease cannot be transferred or delegated, and the Site cannot be sublet without obtaining the Community's prior written consent for each occurrence. The Community reserves the right to withhold consent at its discretion.

(Lease wording item 13, page 5) Subletting or Assignment: The resident is prohibited from subletting the Site or any portion of it, as well as assigning this Lease or renting out any part of the home located on the Site unless a prospective buyer, assignee, or sublessee meets the qualifications as a new tenant in the Park.

This could involve either community-wide renovations of steps and sheds or providing the service to residents at a cost. Therefore, residents can contact the Community Manager to discuss the pricing details and the process for ordering new steps, skirting, sheds, or other related items for their homes.

People can receive an eviction notice for several reasons. The most common reason for eviction notices include:
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Nonpayment of rent: If a tenant fails to pay rent within the agreed-upon timeframe, the landlord may issue an eviction notice. The specific rules and procedures for eviction vary by jurisdiction.
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Violation of lease terms: Breaking the terms of the lease agreement can lead to eviction. This may include subletting without permission, unauthorized pets, excessive noise, or engaging in illegal activities on the property.
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Lease expiration: When a lease agreement reaches its end, and the tenant does not renew or move out, the landlord may issue an eviction notice to legally enforce the termination of the tenancy.
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Property damage: If a tenant causes significant damage to the property or engages in behavior that jeopardizes the safety or well-being of others, the landlord may initiate the eviction process.
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Illegal activities: Engaging in illegal activities on the property, such as drug dealing, can result in eviction.
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Nuisance or disturbance: Continuous disruption to other tenants or neighbors, such as excessive noise or harassment, can lead to eviction.
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Breach of occupancy limits: Violating occupancy limits by having more occupants than allowed by the lease or local regulations can be grounds for eviction.
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It's important to note that eviction laws and procedures can vary depending on the country, state, or local jurisdiction. The specific process and requirements for eviction must adhere to the legal framework governing landlord-tenant relationships in a particular area.

If you are the Owner of your home, you are responsible for and items from your water meter to your home. The property manager is responsible for water leaks from your meter to the road.

If you are a Renter, your property manager will be responsible for all repairs. However, if the damages are incurred due to tenant damage or negligence, the property manager may bill back the resident for the cost of repairs.

For owners, they have the freedom to make any desired improvements to the interior of their properties. However, when it comes to exterior improvements, written approval from the community is required.

In the case of properties owned by MCM, both interior and exterior improvements must first receive written approval before proceeding with the changes.

While we currently do not have a specific program in place, we are committed to supporting you in your journey towards homeownership. We offer a complimentary homeownership consultation with our team of specialists who provide guidance and assistance throughout the process.

Our homeownership consultation aims to help you plan and prepare for the exciting step of becoming a homeowner. Whether you have questions about financing options, understanding the homebuying process, or need guidance on finding the right home within our community, our specialists are here to help.

To schedule a call with one of our specialists, please reach out to us today. You can call us at (855) 377-7368, and our team will be happy to assist you. Alternatively, you can also send us an email at sales@mcmhomes.us, and we will promptly get back to you.

At MCM Communities, we understand that homeownership is an important milestone, and we are dedicated to provide the necessary support and resources to make your journey a successful and fulfilling one. Our team of specialists is well-versed in the complexities of the homebuying process and is committed to helping you navigate through it smoothly.

We believe in empowering individuals and families to achieve their dreams of homeownership, and we are excited to partner with you on this rewarding endeavor. Don't hesitate to contact us for your complimentary homeownership consultation and let us assist you in planning for a brighter future as a homeowner.

There are no specific qualifications required to apply for Community Approval. We encourage everyone to submit their application for Community Approval. We strongly recommend that all interested individuals submit their applications.
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If you are interested in applying, you can conveniently submit your application online today at: https://mcmllc.twa.rentmanager.com/applynow

We have established partnerships with diverse lenders who cater to individuals with varying credit profiles.
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When purchasing a home within a planned community, homeowners typically apply for a Chattel Loan, which is comparable to a car loan. Chattel mortgages are specifically designed for financing the home itself, treating it as personal property. Instead of a deed, a title is issued, distinguishing it from a conventional mortgage. If you intend to buy a home situated on a leased property, a chattel mortgage may be the primary financing option available. This form of financing is commonly utilized in planned communities, where the homebuyer leases the lot.
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We encourage everyone to apply for financing, as our lenders handle the credit application processing and review.
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If you are interested in applying, you can conveniently submit your application online today at: https://ask-cade.com/dealer/1112223333

Site rent varies within each community:
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Butternut Creek - $525
Carolantic - $650
Duke Forest - $675
Eaton Pine - $550
Montgomery Estates - $650
Gun Lake - $600
Highwoods - $700
Lakewood Estates - $525
Laurelwood - $525
Leslie Estates - $585
Lakeridge - $850
Riverview - $585
Village Square - $550

A chattel loan is a type of loan that is specifically designed to finance movable personal property, such as manufactured homes, mobile homes, or modular homes. Unlike traditional mortgages that are used to finance real estate, chattel loans are used to finance the purchase of the home itself, rather than the land on which it sits.
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In the context of manufactured or mobile homes located in planned communities or leased properties, where the homeowner does not own the land, a chattel loan is often the primary financing option available. It treats the home as personal property, like a car or other movable asset, rather than as real estate. As a result, instead of a traditional mortgage deed, a title is issued to the homeowner.
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Chattel loans typically have shorter terms and higher interest rates compared to traditional mortgages. The loan is secured by the home itself, and the lender has the right to repossess the home if the borrower fails to make the required loan payments.
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It's important to note that the specifics of chattel loans may vary depending on the lender and the jurisdiction in which the loan is obtained. It's advisable to consult with a financial professional or lender for detailed information on chattel loans and their terms.

We can be reached at (855) 377-7368 or email us at: sales@mcmhomes.us. If you are a current resident and experiencing an after-hours emergency, please call us at (248) 993-0300. If you require other service issues, please contact us at (561) 468-7400 or email us at: Residentcare@mcmhomes.us

Certainly! We offer a wide range of homes to choose from, catering to various preferences and needs. Whether you're looking for a cozy home, a home that offers the space you and your family need, or a newly remodeled home, we have options that can suit your lifestyle.

To explore our available homes, we invite you to visit our website at https://www.mcmcommunities.com/available-homes. There, you'll find a comprehensive listing of the homes currently on offer. Each listing provides detailed information, including property features, specifications, pricing, and any additional amenities or benefits associated with the homes.

We strive to ensure that our available homes meet the highest standards of quality, comfort, and design. Our team works diligently to maintain and present homes that are in excellent condition and ready for you to move in and make them your own.

Whether you're a first-time homebuyer, a growing family, or someone looking to downsize, we believe you'll find a home that fits your needs within our selection. Take your time to browse through the available homes on our website, and feel free to reach out to our dedicated team if you have any questions or would like to schedule a viewing.

At MCM Communities, we take pride in providing exceptional homes that offer a comfortable and enjoyable living experience. We look forward to assisting you in finding your ideal home within our community.

No specific qualifications are required to apply for financing. We strongly encourage everyone to submit their application.
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Our lenders handle the processing and review of credit applications.
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If you are interested in applying, you can conveniently submit your application online today at: https://ask-cade.com/dealer/1112223333

Currently, we do not have a rental program available. However, we encourage you to consider the possibility of owning your home instead of renting it. It's worth exploring the potential of paying the same amount or even less per month towards owning your home. This would offer the advantage of building equity and having a long-term investment rather than solely paying rent.